Home Spa Terms & Conditions

Terms & conditions

Please note, there is a minimum spend of £65 per home visit, outside of the St.Austell area. Appointments are available Wednesday to Sunday 10am – 9pm and by special arrangement at other times in which case an out of working hours surcharge fee applies. Bookings can be made on https://thesecretspacornwall.co.uk/contact/

Prices quoted are within a 5 mile zone of PL26 7AX St.Austell Cornwall, we can travel free-of-charge within this zone anything beyond this radius a surcharge will be added on to distance and time. This includes purchases of Gift Cards, travel will have to be paid on top of the gift card amount.

We also treat both men & women for all therapies.

Cash and Card Payments Excepted

Health conditions/cancellations

Coronavirus Safety Measures

Please can you have two large towels, ready on my arrival.

We please ask that you advise me in advance of any health conditions, allergies or injuries that could affect your choice of treatment when making your booking with me. If you are pregnant, please notify me at the time of booking, as there are some treatments that are not recommended. We can offer a free telephone consultation to discuss and advise on your individual needs, so please get in touch to discuss in more detail.

Could you also inform us at the time of booking, what the parking arrangements are.

Please note – treatment times shown do not include the initial face-to-face consultation time with me. Please allow an additional 15 minutes for your appointment. 

Payment and Cancellations policy

Payment must be made in full before confirming your booking and can be settled through either a bank transfer or card payment. Please be aware that a 50% fee is applicable for missed appointments or cancellations made within 24 hours of the scheduled time.

Any other queries, don’t hesitate to get in touch.